Cold Delivery

Shipments

If orders are received and paid for before 2pm Monday to Friday, we will create your juice plan, and dispatch it the following day for FREE priority overnight shipping by 10am the following day*. A signature IS REQUIRED for every delivery.

  • Your juice plan is created and shipped the same day
  • It is delivered in an insulated polystyrene box, complete with ice packs
  • It will arrive cold, but needs to be refrigerated immediately upon receipt
  • We can deliver to your home or office address, whichever is convenient for you

Although we have instructed our couriers to deliver by 10am, we cannot offer any refund unless your parcel is significantly late.

*If you live in a remote area, please contact us before placing your order for a more accurate time of delivery.

Delivery

A signature is REQUIRED for every delivery, so please ensure that this is possible when placing your order. If we cannot obtain a signature, then you will need to re-arrange delivery yourself, at your expense, with the courier. Any guarantee of freshness will then become void, as we cannot guarantee our juices will remain cold for a longer period of time.

Cancellation Policy

Due to the nature of our business, we operate a strict a 48 hour cancellation policy.  If you choose to cancel your order 48 hours before the delivery date, no charges will apply.  If you cancel your order with less than 48 hours notice, full charges will apply, and no refund will be given.  This is due to the fact that we will have already purchased the ingredients for your juices, and will have arranged the shipping.

Note that you are not entitled to a refund for late delivery in any of the following circumstances including, but not limited to, fire, flood, explosion, accident, adverse weather conditions, criminal act, traffic congestion, mechanical breakdown, obstruction of any private or public highway, riot, governmental act, act of God, terrorism, war, or from any industrial dispute whatsoever.